API reference / Rate limits and errors

Rate limits and errors

Limits apply per app key and per IP address.

Limit Value
Requests per app key 60 per minute
Requests per IP address 120 per minute
Results per page Up to 100 (limit)
Date range per request Up to 366 days

Rate limit headers

Every response includes X-RateLimit-Limit and X-RateLimit-Remaining. When a limit is reached the API responds with HTTP 429, code RATE_LIMITED, and a Retry-After header in seconds.

Error codes

HTTP status Code Description
400 INVALID_REQUEST A header or query parameter is invalid.
401 MISSING_CREDENTIALS X-App-Key or X-App-Secret is missing.
401 INVALID_CREDENTIALS App key or app secret is wrong.
403 FEATURE_UNAVAILABLE REST APIs are not on the current plan.
404 SHOP_NOT_FOUND Shop not found or not available for this app key. Applies to every endpoint except Get Shops.
429 RATE_LIMITED More than 60 requests per minute per app key, or 120 per minute per IP. Wait for the number of seconds in the Retry-After header, then retry.
500 INTERNAL_ERROR An unexpected error occurred. Retry later.

Error response format

Errors return success: false with a code and a human-readable message:

{
  "success": false,
  "error": {
    "code": "RATE_LIMITED",
    "message": "Too many requests. Retry after 21 seconds."
  }
}

Handling 429s

  • Watch X-RateLimit-Remaining and slow down before you hit zero.
  • On a 429, wait the number of seconds in Retry-After, then retry — do not retry immediately.
  • For backfills, page with limit=100 and stay under 60 requests per minute; a full year of daily rows is at most a few requests per endpoint.


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